Information for EEA/UK Users (GDPR / UK GDPR)

Last Updated: October 1, 2025

1. Introduction

This page provides specific information for residents of the European Economic Area ("EEA") and the United Kingdom ("UK"). While our Service is primarily directed to users in Canada, we are committed to protecting the personal data of all our users. This notice explains your rights under the General Data Protection Regulation ("GDPR") and the UK's equivalent legislation.

For a complete overview of our data practices, please also refer to our main Privacy Policy.

2. Data Controller

For the purposes of the GDPR, the data controller responsible for your personal information is:

PolartpGames Inc.
123 King St W, Toronto, ON M5X 1A9, Canada
Email: dpo@polartapgames.com

3. Legal Bases for Processing Your Information

We process your personal data based on the following legal grounds:

• Consent: We rely on your explicit consent to process information you provide when you create an account or submit a query through our contact form. You can withdraw this consent at any time.
• Legitimate Interests: We may process certain data (such as technical server logs) for our legitimate interests, such as ensuring the security and functionality of our Service, preventing fraud, and performing analytics on an aggregated, anonymous basis.
• Legal Obligation: We may be required to process your data to comply with a legal or regulatory obligation.

4. Your Data Protection Rights

Under the GDPR, you have a number of important rights. These include:

• The Right to be Informed: You have the right to be provided with clear, transparent, and easily understandable information about how we use your information and your rights.
• The Right of Access: You have the right to obtain access to your personal information that we hold.
• The Right to Rectification: You are entitled to have your information corrected if it is inaccurate or incomplete.
• The Right to Erasure (the 'right to be forgotten'): This right enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it.
• The Right to Restrict Processing: You have rights to 'block' or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.
• The Right to Data Portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
• The Right to Object: You have the right to object to certain types of processing, including processing for direct marketing (which we do not do).
• Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing. PolartpGames does not engage in such activities.

To exercise any of these rights, please contact our Data Protection Officer at dpo@polartapgames.com. We will respond to your request within one month.

5. International Data Transfers

PolartpGames is based in Canada. When you use our Service, your personal information is transferred to and processed in Canada. The European Commission has issued an "adequacy decision" for Canada (for commercial organizations), which means that the country's privacy laws are considered to provide a level of data protection that is comparable to that of the EEA. This adequacy decision serves as a legal basis for the transfer of your data to us.

6. Lodging a Complaint

If you are an EEA or UK resident and you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with your local data protection authority. You can find the contact details for your relevant authority on the website of the European Data Protection Board or the UK's Information Commissioner's Office (ICO).

7. Contact Us

For any questions or concerns regarding this GDPR notice or your data protection rights, please do not hesitate to contact our Data Protection Officer:

Email: dpo@polartapgames.com